Job Opportunity: Onsite Service Technician

The Role:

Possessing the ability to deliver smooth day-to-day audio-visual operations, you will focus on providing a high level of technical service and customer support to our client whilst based at their premises. Striving to exceed client expectation, this opening is for someone who is looking for a fantastic opportunity and experience to work with an industry leader. The opportunity will also allow you to be proactive in identifying and implementing new initiatives for improving service. Gaps in your experience will be assessed and training provided where required.

Note: this is not a career pathway into an ICT Support Technician position. 

Day-to-day responsibilities include:

• Fault Finding of AV, VC and ICT
• Resolving technical issues
• Reporting
• Training the client on AV, VC and ICT
• Liaise with reception, IT and facility teams for booking requirements, facilitation and cross training.
• Understand and effectively communicate the full range of services to users and clients.
• Ensure all documentation is kept up to date and always stored in a structured manner and reporting to management and the client is completed in an efficient manner.

Ideal candidate profile:

• Minimum 2 year of experience as an onsite AV Technician or in a similar industry
• Highly experienced with Microsoft Teams applications
• Current valid Driver’s License and Personal Vehicle
• Previous experience working on a client premises desirable.
• Experience with audio video & IT equipment systems
• Strong practice in Video Conferencing and networking skills
• Familiarity with fault finding AV equipment.
• Experience using the Microsoft suite of products

What’s in it for you?

• Great CBD location
• Be part of a globally recognised, award-winning AV technologies team, working on high-profile and exciting projects.
• Work with some of the largest brands in AV
• Access to a range of learning and development opportunities and professional networks within the AV industry
• A supportive and collaborative team environment
• Laptop and work mobile provided
• Receive annual tool kit allowance

To learn more about One Diversified at www.onediversified.com/au

The SEEK Quick Apply link is HERE